Randy was very thorough throughout the entire lending process. He was always available, courteous, and willing to answer all questions. We were first time home buyers with a lot of questions and he was ready to help us understand every step of the process. He followed up and made sure that we had everything in place to be clear to close. I wish we had a Randy to handle all aspects of life. I would recommend Randy to anyone I know. He is diligent, attentive, and devoted to his clients.